Frequently Asked Questions
Everything you need to know about the world's finest high-performance headphones.
What makes ABYSS planar magnetic drivers unique?
ABYSS headphones utilize patented thin-film planar magnetic technology and proprietary transducers designed and manufactured in-house to provide the most realistic, high-resolution soundstage possible.
Do you offer international shipping?
Yes, we ship our premium audio equipment worldwide. Shipping costs and delivery times are calculated at checkout, and all international orders are tracked and insured for your peace of mind.
What is your return policy for high-end headphones?
We offer a 14-day return window for items in original, like-new condition with all packaging. Please note that high-end audio equipment may be subject to a restocking fee as outlined in our terms.
Do I need a special amplifier to drive ABYSS headphones?
While our headphones can be driven by many sources, we highly recommend a high-quality dedicated headphone amplifier to experience the full dynamic range and detail our drivers are capable of producing.
How long is the warranty coverage?
All ABYSS headphones come with a 2-year manufacturer's warranty against defects in materials and workmanship. This warranty can be extended by registering your product on our website.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through select providers to help you invest in your ultimate listening experience.